Frequently Asked Questions

  • Who do I call if my student lost something on the bus?

    Contact Transportation Services at 952-848-4979 between 7:30 a.m. and 4 p.m.

    When do I receive information about my student's bus route assignment?

    Transportation information is posted on the parent portal in August at the same time classroom assignments are posted (usually around the time of Open House and Get Connected events).

    How are bus stops determined?

    Bus stops differ slightly each year. They are determined by route configuration which is designed with efficiency and safety in mind. The number and ages of students who will board that bus at each stop changes from year to year, as families come and go from neighborhoods and as children age. Most bus stops are at corners, which is the safest location for students to cross a street and is a place where impatient motorists would be less likely to pass a bus. Motorists generally expect school buses to stop at corners, also increasing safety.

    Buses do not enter cul-de-sacs for a number of reasons:

    • Most cul-de-sacs would require the bus to back up to exit, a dangerous maneuver and not recommended by the Minnesota State Highway Patrol.
    • Cul-de-sacs are often an extension of the neighborhood’s yards, making it difficult for bus drivers to navigate parked cars, basketball hoops, boat trailers and children’s toys.
    • For the above reasons, entering a cul-de-sac adds significant time to a route

    Does my child have to sit in the same bus seat every day?

    Transportation Services has used the Efficiency Reserved Seating (ERS) program since 1996. During the first two to three weeks of school, students may select their own seat on the bus. After that, students will be asked for their preferred reserved seat, the bus driver will create a seating chart, and reserved seating will begin. The driver will make the final determination of seat assignments and may make changes as necessary. ERS allows faster loading and unloading of students and eliminates "seat shopping." In addition, the bus driver can quickly learn students names and the seating chart also assists substitute bus drivers. We encourage students to work together with the bus driver to resolve any issues with their reserved seat assignment. Questions regarding ERS should be referred to Transportation Services.

    Can my child’s friend ride home on the bus with them?

    Due to high ridership on most buses, the Transportation Department does not allow rider transfers (i.e. students who are not assigned to that bus). State law mandates that ridership on a bus not exceed its capacity, therefore students will not be permitted to ride another bus. Transportation arrangements for playdates are the responsibility of parents.

    What is my student allowed to bring on the bus?

    Students should be able to hold their backpack and other belongings on their lap while riding, including small band instruments. Carry-on items may not be stored in the aisles of the bus.

    For safety and health reasons, and to comply with state laws and district policies, the following items are NOT allowed on school buses: weapons of any type (including knives, razor blades, etc.), glass objects (jars), open containers of food or drink, live animals (including bugs, worms, etc.), recreational equipment such as hockey and lacrosse sticks, golf clubs, bats, sleds. In addition, ice skates, skate shoes, skate boards, and roller blades will not be allowed on the bus unless enclosed in an athletic-type bag.

    What is the transportation eligibility boundary in the Edina district?

    Minnesota state statute requires school districts to provide transportation at no charge for all students who live more than 2 miles from the school they attend. In Edina, we have expanded the eligibility area to include students who live more than .7 miles for elementary students and more than 1 mile for secondary students. (See School Board Policy 713)

    How are the eligibility boundaries measured? Who does the measuring?

    The distance will be measured using our bus routing program. The computer program, Edulog, uses the Hennepin County GIS map of the entire district. It is the most accurate and fair measurement of the distance between two points. The measurement is taken from the corner of the student’s home property closest to the school, to the corner of the school’s property closest to the student’s home.

    How is busing determined for the district’s choice programs (Continuous Progress, French Immersion)?

    Distance is measured between home and the student’s school of attendance. Students who reside more than .7 miles (elementary) or 1 mile (secondary) from the school they attend, will receive bus transportation.

    How do students in the non-transportation area get to school?

    Under state law, parents or legal guardians of students who are not eligible for district transportation are responsible for their student's travel to and from school.

    How can my child get a pass for the Activity Bus?

    Students who are enrolled in after school programs will be given a pass for the activity bus. Visit the Hornets website for more information about the activity bus routes.