• DMTS Help Desk

Tech Support

  • The Help Desk Team is available to answer media and technology-related questions

    Current Help Desk Hours:
    7:00 am - 4:00 pm 

    Contact DMTS:

     

    Technology support is available by emailing: support@edinaschools.org

     

     

     

     

     

     
  • Web Help Desk

    Using Web Help Desk 

    Web Help Desk is the service request system used by DMTS. With it you can ask for assistance with technology and track the status of your support request. You will be emailed with updates as your request is worked on. 
     

    Creating a new request

    Simply send an email from your email account to support@edinaschools.org. All communication can be made via email for your service requests. The DMTS team will contact you via email or phone to follow up with the request. Each request will have a ticket # to track the progress.
     

    Checking the status of a request: staff

    To check the status of one of your tickets, go to Web Help Desk at http://whd.edinaschools.org You will be asked to authenticate with your computer account and then you can update the status of your request or create a new one. Depending on the Request type, you may need to fill out form information to help the team meet your request and provide better service.

Quick Links

Status Dashboard