Who can help me with my device?
If a student is experiencing issues with their device, the first step is to bring the device to the school's Media Center.
Each school site is equipped with several layers of support to help your student get the most out of their learning device. The contacts listed below can help with troubleshooting of: hardware problems (e.g.: issues with display, power), connectivity issues, login troubles, and more; these contacts serve as your first line of support when seeking expediency and problem resolution, regardless of where your student acquired their device.
All Chromebook repairs will take place on-site by our Repair Services Analyst. Contact information and schedule as follows:
- South View Middle School: Monday / Wednesday
- Valley View Middle School: Tuesday / Thursday
- Edina High School: Tuesday / Thursday
- District Office: Friday
Other points of contact for reference:
Edina High School Technology Paraprofessional
South View Middle School Technology Paraprofessional
Valley View Middle School Technology Paraprofessional